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Customer Review

on 16 November 2009
I have purchased a number of Western Digital Passport drives over the last year and the quality has become so bad this will be the last one. There are two areas of concern.

1) The drive now has a micro USB port rather than a mini USB port. The connection to this port is so loose that the cable drops out if the drive is moved whilst it is plugged in. I have checked with other models and this seem to be a design issue with all new models.

2) The drive has WD SmartWare built into the firmware of the drive. There is no way to remove this software, the only option you have is to disable it from the operating system on each machine you use it on. WD needs to supply a method of removing this virus / trojan vector from their drives.

Come on WD don't try and lower the cost of manufacturing to the detriment of quality.
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