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Customer Review

5 of 5 people found the following review helpful
5.0 out of 5 stars must-read for anyone involved in systems development, 1 July 2013
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This review is from: User Acceptance Testing: A Step-by-step Guide (Paperback)
Projects involving the development of software for Information Systems are regularly plagued with major problems; all too often, when the finished system is put into use, it does not live up to the expectations of the interested parties, as it is not capable of providing the functionality that was required. In far too many cases, the end product is rejected as completely unusable, despite considerable effort and enormous sums of money having been spent over a long period of time.

For this reason, it is clearly important that the new product or system is rigorously tested during the development phase to ensure that it meets the specific requirements of the client; and that before it goes live, a full end-to-end test of the functionality proves that it will perform in the way that the customer wanted.

This book delivers exactly what is described on the cover; a detailed guide to the process of User Acceptance Testing, including a number of sections that amply justify the approach put forward. It highlights the need for the product to be tested at the key stages; and demonstrates some suitable testing techniques. It draws upon a considerable amount of experience and the reports of many different projects in a wide range of sectors, to provide some valuable insight into the best practices of systems testing.

It is a really excellent book; well written, carefully structured and in a format that makes it easy to read and understand the topic. The text is regularly broken up by different bullet point lists, tables, diagrams and comment boxes making it a very engaging read. This makes what might be quite a dry subject something that could easily appeal to people with a wide variety of skill levels; and gives clear guidance on how to develop a testing regime that will help to avoid some of the worst problems and deliver a more valuable system.

It's clearly intended to be read from end to end; although if necessary, it would be possible to refer back to key sections quite easily, as they can be taken out of context without losing the value of the message. Although there are some technical items within the pages, it could still be read and enjoyed by most laymen; and especially those end users that the authors recommend undertake part of the testing process.

This is an absolute must-read for anyone involved in systems development.
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