Initially impressed with this product, light, aesthetically pleasing and revolutionised my ironing, but after the 3rd time of using the steamer button under the handle jammed so the iron constantly poured out steam. Attempted to unjam the button = but would not release. Phoned Morphy Richards who told me this was not a known fault. Returned the iron to Amazon and requested a replacement. The new iron arrived within a few days, but this time on the 2nd time of using (and I was being exceptionally careful to avoid a repeat performance)- same fault - the button jammed again. Have sent the item back and this time requested a refund. Will try a different brand next time.