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Customer Review

22 of 25 people found the following review helpful
5.0 out of 5 stars Easy solutions for a difficult problem, 6 Nov. 2005
This review is from: How People Tick: A Guide to Difficult People and How to Handle Them (Paperback)
'How People Tick' offers practical solutions to possibly the most difficult
challenge many people face in their lives: how to deal with difficult people
whom you can't avoid, and who may have significant power over you. People at
work.
Leibling has identified a range of 'difficult' types. Apart from giving
practical tips on how to deal with them, he also gives us an insight into
why these people are the way they are. He invites us to look at difficult
types from a place of empathy. This in itself creates space to breathe, and
a willingness to try out some of his tips.
It's an easy read with a fair share of comedic moments. I recommend it
highly!
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