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Customer Review

4 of 4 people found the following review helpful
4.0 out of 5 stars Asus 21.5" IPS panel, 28 Sept. 2012
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This review is from: Asus VS229H 21.5 inch Widescreen IPS Monitor (DVI, VGA, HDMI, 1920 x 1080, 14ms, Headphone Jack) - Black (Accessory)
The unit arrived promptly however after several days of use the screen developed some vertical red lines and a green shimmer on darker backgrounds. Initially ADMI wanted me to pay to have the unit returned and exchanged but then agreed to send a courier at no cost to me. ADMI suggested that maybe my PC hardware was at fault or not suitable (A very common statement with hardware failures) but being a system builder i had already tested the screen on a number of other machines. The replacement was delayed several times although ADMI failed to alert me without me first chasing them. Once the replacement was despatched (and several genuine sounding apologies from ADMI)it arrived again promptly and since installation has worked faultlessly. This may be a one off but for me the jury is still out on ADMI,s customer service. The product is well made for the price and IPS screens are far superior to normal TN panels for colour depth and reproduction, a great second screen complementing my main (and considerably more expensive) larger Asus professional panel.
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