I got this laptop in January 2009, for the first 3 to 4 months, It worked decently, sometimes it was a bit slow, but acceptable if you had loads of time on your hands. Then out of the blue, when I started it up one day and went on MS Word, the screen lit up white and the mouse cursor went into a spinning blue wheel, this had never happened before. I then found out that there was a simple fix for this, just leave the screen on the desktop for exactly and ten minutes before doing ANYTHING else. Then after a while the trick stopped working most of the time and sometimes after doing it, programmes took half an hour to open up, fed up with this, I took it to get fixed. The repair shop returned it five days later telling me it was littered with viruses, I couldn't believe what I was hearing, I had never even used the internet on my laptop and used only built in software. After I brought it home the waiting ten minute thing had gone away, but after less than two weeks, the laptop started turning itself off without warning, this angered me hugely and the laptop is still REALLY slow most of the time. I am stuck with this piece of **** until I can afford a new, more reliable laptop that ACTUALLY works. Does anyone else have similar problems?