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Customer Review

20 of 20 people found the following review helpful
1.0 out of 5 stars Poor Quality, Poor Communication. Would avoid, 15 July 2013
This review is from: Purpless Maternity Pregnancy Cardigan 9001 Variety of Colours (Apparel)
I ordered the cardigan through another website. I agree with another reviewer that the quality is a lot lower than is shown. I'm tall and normally these designs suit me and I ordered my usual size and it was enormous and shapeless.

I sent it back and then had to keep chasing them to find out if they had received it. I received a reply after a few days saying that they were away from the office for a couple of weeks and therefore I had to wait two weeks to find out if they had received it. I again had to chase to get a response.

My husband forgot to track it, which is totally our fault. However we sent many parcels back that day and every single one arrived but this. In fact I buy a lot from amazon and ebay and never had a problem. It seems a little convenient that they made me wait so long and chase them so much only to say they had never received the parcel.

Overall I would say on the basis of the quality of the product and the communication I would not recommend this seller - I also worry that they have used an opportunity to not refund an item when they saw it was not tracked - as we can not prove they have received it we obviously have no chance of compensation - naughty husband!
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