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Customer Review

0 of 3 people found the following review helpful
3.0 out of 5 stars Not value for money, 15 Dec. 2013
This review is from: Tivoli Audio Model10+ DAB/DAB+/DMB/FM Clock Radio - Dark Aluminium (Electronics)
Customer review from the Amazon Vine Programme (What's this?)
An expensive piece of kit, which to my mind produces sound quality bettered by my old Roberts DAB alarm which was £40.

Don't get me wrong - it does its job for the bedroom or kitchen but for £150 I'd expect a lot less tininess.

Looks fab, easy to use but not worth the price tag.
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Showing 1-3 of 3 posts in this discussion
Initial post: 15 Jan 2014, 17:44:54 GMT
Dear reviewer,

Many thanks for taking the time to review the Tivoli Audio Model 10+. We are glad to learn that you like the look of the radio, though disappointed to read that its sound delivery didn't deliver what you expected at the price.

We pride ourselves on delivering high fidelity audio performance, and the Model 10+ has received many plaudits from public and professional reviewers alike. Of course, sound is 'in the ears of the beholder', but we especially would not expect to read the word 'tinniness' when our radios are concerned. Have you tried experimenting with the various sound settings? You can individually adjust both bass and treble, as well as select from pre-set EQs. Unit positioning as well as room surroundings can all have an effect on audio performance, so you may find that adjusting these settings improves matters.

And if you have any questions, please contact us at mail@tivoliaudio.co.uk or on 0800 0470487.

Best regards,

The Tivoli Audio Customer Care Team

In reply to an earlier post on 15 Jan 2014, 18:23:21 GMT
Wow! A company that actually takes an interest in reviews! I have tried to do as you have suggested and will try again. If successful I will post an amendment.

In reply to an earlier post on 16 Jan 2014, 10:40:31 GMT
Thanks. We try! :-)

If it helps, you'll find guidance on sound adjustments on page 10 of the manual. Copy and paste this link if you don't have it to hand http://tivoliaudio.co.uk/media/userguides/ownersmanual_M10+CE0811.pdf.

And if you do experiment with radio placement, maybe situate the Model 10+ so its rear panel is close to a solid/ish wall and/or situate in an area near 'soft' as opposed to 'hard' furnishings. So avoid the likes of glass furniture/shelves in favour of wooden furniture/shelves. Soft furnishings - curtains, cushions, rugs, etc. - can also help reduce a rooms' sonic harshness'.

Also, if your preferred stations are available on FM, then maybe try them out on that tuner - an analogue signal can often offer additional 'warmness/richness' when up against to a digital signal.

Best wishes.
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Location: London, England

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