Many thanks for taking the time to review the Tivoli Audio Model 10+. We are glad to learn that you like the look of the radio, though disappointed to read that its sound delivery didn't deliver what you expected at the price.
We pride ourselves on delivering high fidelity audio performance, and the Model 10+ has received many plaudits from public and professional reviewers alike. Of course, sound is 'in the ears of the beholder', but we especially would not expect to read the word 'tinniness' when our radios are concerned. Have you tried experimenting with the various sound settings? You can individually adjust both bass and treble, as well as select from pre-set EQs. Unit positioning as well as room surroundings can all have an effect on audio performance, so you may find that adjusting these settings improves matters.
And if you have any questions, please contact us at firstname.lastname@example.org or on 0800 0470487.
The Tivoli Audio Customer Care Team