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Customer Review

16 of 19 people found the following review helpful
5.0 out of 5 stars Individually packaged and nested in substantial amounts of foam, 20 July 2013
Verified Purchase(What is this?)
This review is from: WD Red 3TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch (Personal Computers)
The first two examples I purchased were via Amazon but supplied by a third-party retailer. I had previously purchased numerous internal hard drives of various brands and capacities, some supplied directly by a retailer and often in OEM anti-static envelopes, others in various 'Retail' packages but many more on-line. Some were supplied in the same OEM packaging but a few have been nested in similar types of boxes as were those. The packaging used here was certainly fabricated by the retailer and could probably accommodate 4 drive units if each was less well protected. Both individual cartons for the two drive units ordered were contained within a much larger outer and was filled with a reasonable amount of packing paper. The outer carton was slightly damaged on arrival but the inner cartons were well isolated from the point(s) of contact and were completely pristine when extracted.

I have seen similar damage to other external packaging used for some hard drives ordered in the past but have yet to have one that was D.O.A. due to transit damage that penetrated to the internal containers and to the drive(s) within.

The Western Digital Red drives are intended for any usage that is more intensive than 'normal'. Hence, if employed in any form of server that is 'on' 24/7 and for long periods at a time, in NAS devices or even in a desktop PC where usage demands and expectations are high, they are ideal. They offer an MTBF (Mean Time Before Failure) far higher than is offered by WD's other drives which should translate to higher reliability over longer periods of time. Sometimes offered at much higher prices than are currently available, they are currently sold for little more than a comparable lower-spec alternative of the same capacity. Another feature is a claimed improvement to the spindle bearing design which results in a very low noise engagement. However, if employed in an enclosure that is fan-cooled, the fan(s) may themselves be sufficiently noisy to be noticeable in a quiet environment.

A direct alternative to other products which they could replace if their higher reliability or lower noise is essential and where the price premium can be overlooked.

They have now been in use for about 2 weeks in a NAS enclosure. I have not been aware of any noise emanating from the drives or the enclosure but I have other RAID/JBOD enclosures quite close by which are in simultaneous use and where there is an active fan within each enclosure. Although not completely silent, there is a slightly audible hum from those fans and an occasional mechanical vibration that can also sometimes be heard from one which would mask any sounds that may emanate from these drives. However, placing my ear close to the enclosure, I have yet to hear anything.

POSTSCRIPT @ 08-2013

I have since purchased several more directly from Amazon for RAID use. All arrived in WD-branded packaging, with each drive contained in a small carton and nested between two plastic moulded sleeves that hold them safely and securely. The individual cartons were contained within a much larger outer and surrounded by yards of packing paper. Subject to two separate orders, all the drives arrived safely and there was no damage to either of the outers.
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Showing 1-2 of 2 posts in this discussion
Initial post: 8 Jan 2014, 00:35:08 GMT
Last edited by the author on 8 Jan 2014, 00:36:52 GMT
uumode says:
Did you select in the drop down on the product page; 'standard' or 'FFP' (frustration free packaging), as the FFP product is pictured with the box and plastic you describe.

Amazon image for Frustration free packaging
http://ecx.images-amazon.com/images/I/61NeOvwltML._SL1280_.jpg

In reply to an earlier post on 8 Jan 2014, 08:23:51 GMT
AJS (London) says:
I have several of these drives and not all came directly from Amazon but they all used the same style of WD-branded packaging. I believe that I opted for standard packaging where it applied.
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