127 of 142 people found the following review helpful
Beware - unfit for purpose
, 29 Nov. 2013
You need to register to use the data (unlike the Three cards) - unfortunately EE is 'broken'. Tried to register three times, no success (have been using the web for 20 years, so not a problem I normally have). Result, no access, no data and EE are impossible to deal with.
29/11Update: I persevered and finally did manage to register the card, but unnecessarily painful for no apparent reason. It now works in the iPad 3 (3g only). Back to Three next quarter - faster data and easier to use
3/12 Further update: after working for a few minutes, giving access to the EE website and confirmation of registration last week, I went to use this today and it is again requesting I register and providing no access to internet. Not fit for purpose.
No external content used so requesting refund.
4/12 Final update:
Contacted seller (Eternal Communications) Very impressed, They responded within a couple of hours and suggested I update the APN on the iPad: Settings > Mobile > data settings
APN: everwhere. Username: eesecure Password: secure Authentication: none
There was no mention of APN settings in the info that came with the card from EE. This seems to have enabled me to connect reliably, although the EE service appears very slow (coverage map indicates good service here).
Eternal Communications have gone beyond my expectations and issued a refund. Respect to them - it will be invested in another Three SIM card, unquestionably from them.
The irony is that this SIM was bought as an experiment to see if EE was OK to transfer all our business phones over. I tried calling EE and was cut off twice from their sales team. They did not get back to me. 'Nuff said really..?
Help other customers find the most helpful reviews
Was this review helpful to you?