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Customer Review

on 26 January 2012
I bought Mildred Pierce, however, although the blu-ray loads it then freezes at 0:00:00 and more alarmingly the blu-ray player then will not respond, nor eject the disc. The only way to get the disc out is to power down and reboot the player. My player is a sony bdp-s470 and sony have confirmed that my firmware iss up to date. I then emailed HBO UK who have confirmed this is a "known issue" for some players. This is the first time I have had a blu-ray disc fail, Amazon kindly replaced the discs but the same issue occurred so the discs had to be returned.

It's unfortunate because I had been looking forward to watching the show. I've given this 3 stars because I can't review the content but the customer service processs from Amazon has been easy.
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Product Details

4.0 out of 5 stars
4.0 out of 5 stars
£21.01+ Free shipping with Amazon Prime