I bought this on the basis of the Which review but am not convinced that it is any better than other cheaper models. It is heavier than expected to push around, which is a disappointment given that I purchased it in order to make light work of cleaning the hard floors in my home. I have to go over and over some stuck on dirt in order to steam it off, although the review makes it sound as though it lifts everything off with ease. I am weaning a baby and cleaning off spilt food under the high chair is a fairly hard core test of effectiveness. My biggest problem with it is that you can't just switch it on to steam and leave it on until you have finished the room as you do with a vacuum cleaner, you have to hold the trigger switch on the handle in the whole time you are steaming. I'm no wimp but I find my thumb aching from holding the switch in after 15 minutes of steaming and if I bought another mop I would avoid one that operates in this way. Overall it IS easier than hefting buckets of water about, but I don't think this particular model deserves the glowing Which review.