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OH dear Broken again
, 4 Feb. 2013
This review is from: TABTRONICS QUANTUM7 8GB 1.2GHz - Max 1.5Ghz - DUAL CORE CPU - QUAD CORE GPU Capacitive Android 4.1.1 ** JELLY BEAN ** Tablet PC 7" - 5 point touch - HDMI - Supports SKYPE 2.9,BBC iPlayer web, NetFlix, Facebook
I bought two of these as Christmas presents for my two boys aged 8 and 10. within one week the USB port became faulty and would not connect,on one of the tablets and both chargers broke (the pin part) I sent the broken tablet back to tabtronics, who responded quickly in replacing the two chargers and the faulty tablet. yesterday the other tablet has inexplicably broken, it will not turn on. It is a great pity, as all in all when they are working they are great value for money, and easy for a child to navigate and have all of the features of more expensive tablets, without the high price tag. I will update this review, when and if I receive a satisfactory outcome.
Tabtronics have said they will send a replacement of a higher spec, so I resind my comments about any customer service isssues, they have actually been very good to deal with, and probably out of thousands of tablets sold, mine are just an unfortunate few that have gone wrong. They have also refunded my postage charges.
The tablet arrived today, and it is a better model so all in all I am very pleased.If asked I would use this company again, as by their very nature electrical items can be difficult, but this company have 10/10 for customer service.
This tablet has now been broken for the last month, and it is a lesson learned, I live in Spain, and wish I had just bought the tablets here, as then at least I could have taken them back, pointed out the faults, and probably had my money back. I would not now recommend this product.
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