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Customer Review

8 of 9 people found the following review helpful
4.0 out of 5 stars I feel like Costa!, 28 Oct. 2012
This review is from: NESCAFÉ Dolce Gusto Genio Play & Select by De'Longhi EDG455.B Coffee and Beverage Machine - Black (Kitchen & Home)
I initially had some problems with this order as I received a faulty machine. Very excited to have received the machine, I followed the first-time use instructions, only to find that no water came through and the motor started getting hot. I spoke to the Dolce Gusto helpline and they told me to return the machine to Amazon, which I did. Amazon immediately created a new order and the next day I received a dispatch email estimating a delivery time of 3-5 days - however the new machine was delivered the next day, a Saturday, 2 days after I had requested a return -extremely impressive service and much appreciate considering my disappointed at recording a faulty machine.

As for the machine itself, it is very simple to use, extremely stylish. You receive a few sample pods with the machine to try out. The coffee is very good quality, but does only make very small glasses. For example, the Cafe lungo pods which I used to make a black coffee, only gives about 2 inches in a mug - you could just use 2 pods but obviously this ups the cost of a coffee! I have also tried out the latte pods and found these to be very nice, but again quite small portions.

Overall a very exciting purchase and I'm enjoying making different coffees for guests rather than just handing them a cup of instant!
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Showing 1-1 of 1 posts in this discussion
Initial post: 28 Jan 2014, 23:28:50 GMT
If you buy some proper espresso coffee cups (cans) you will find you have a full petit coffee cup and you can enjoy it better rather than having the thought "theres not much here" spoiling the moment
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