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Customer Review

1 of 2 people found the following review helpful
2.0 out of 5 stars Poor quality - expensive compared to others, 2 Feb. 2014
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This review is from: Hobo Pure Silk Sleeping Bag Liner (Misc.)
I bought this for a trip to South East Asia. After hunting about for a silk liner I opted for this one, as it seemed like good quality from the decreption. After 4 weeks use it turns out the stiching is of poor quality and in 2 places it has come udone to reveal holes. My two travel companions had different makes and both lasted the trip well - they also both came with better storage bags than this one. AVOID - YOU CAN FIND BETTER FOR CHEAPER!
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Initial post: 3 Feb 2014, 15:52:10 GMT
Last edited by the author on 3 Feb 2014, 16:40:21 GMT
Alan says:
I am so sorry you have had a problem with this liner. I pride myself in giving an above expected level of service and my product material is certified and tested in the uk and is pure 100% silk(test results by English textile lab available on request) cheaper ones are available but not pure silk though may claim to be. My product carries a 2 year warranty. I will be happy to give you a replacement free of charge plus a refund for the one you bought. I am also happy to cover the postage costs. Please contact me on 07778674508 after 7th February as I am out of the country. I sell many of these and have many great reviews. There are times however when things can go wrong but I am available to discuss and deal with any issues. Please give me the opportunity to correct this and demonstrate my level of customer service. Thank you

Alan Calder-McNicoll
Scottish Silkworm
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