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Customer Review

on 10 August 2012
The camera is superb in both picture and sound quality. It developed a serious problem after 13 months and I sent it to the nominated Panasonic repair (DK AVS Horley Ltd) in Horley Surrey. The camera needed a new printed circuit board which had to be ordered from Japan. 7 days later I received my camera as good as new, without a bill! DK had consulted with Panasonic who agreed that such an unusual fault, even with the camera being out of guarantee, justified a repair free of charge. That sort of customer service is very very rare these days. Well done Panasonic and thanks a million to DK AVS Horley!
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