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Customer Review

46 of 57 people found the following review helpful
3.0 out of 5 stars Great Chromebook?, 13 Feb. 2014
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This review is from: Toshiba Chromebook 13.3-inch Chromebook (Intel Celeron 2955U 1.4 GHz, 2 GB RAM, 16 GB SSD, Google Chrome OS) - Silver (Personal Computers)
If you're looking for a new laptop for e-mails, browsing & watching videos and everyday general use, then this comes highly recommended.

Great screen, fast and responsive, user friendly. Battery life is fantastic, runs cool - passive cooling so quiet as a mouse.

I'm very impressed, so much so that I've bought one for myself after buying one for my wife as a gift yesterday.

Benchmarked it against my 2 year old laptop running Linux (which was no slouch) and it is twice as fast. You really can't go wrong for the money. So glad I opted for this rather than a tablet, well done Toshiba.

UPDATE:

Toshiba seem to have quality control problems with this laptop. My chromebook arrived and the mousepad was unresponsive with the charger connected. OK, no problem, replacement ordered by Amazon's great customer service as per normal.

Replacement arrives 3 days later only to have exactly the same fault on the mousepad. Someone needs their head knocking at Toshiba. Therefore, I cannot recommend this laptop as I've given up and requested a refund. If you're luckier and get a working one then it's still a cracking buy, but is the quality there?

Downgraded my review from 5-stars to 3-stars, which I think is fair.
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Showing 1-6 of 6 posts in this discussion
Initial post: 18 Feb 2014 18:32:29 GMT
Last edited by the author on 18 Feb 2014 18:32:56 GMT
catweazle says:
A PC Advisor article also highlighted issues with the trackpad on every unit they tested so this appears to be a standard problem.

Posted on 22 Feb 2014 22:45:55 GMT
I have this Chromebook, its my first chromebook and the first laptop I have bought for 4 years. When it first arrived I thought the trackpad was dodgy but now I don't have any problems with it. I don't know if it was actually dodgy or if I just wasn't used to the design at first.
But like I said, I have no problems with the trackpad, and no problems with any other part of this chromebook. Very good for the price, I am sorry that you have not had such a good experience.

Posted on 10 Mar 2014 20:31:07 GMT
R. Avery says:
Thanks for this review and the comments, I was going to buy this model but its usefully steered me away.

Posted on 26 May 2014 06:57:02 BDT
Trackpad seems to be a problem. Google toshiba trackpad problem just to find out this is achilles of this chromebook. It shame considering how good this device is otherwise.

In reply to an earlier post on 26 May 2014 08:25:20 BDT
R. Avery says:
I've read a few concerns in this area and went the HP alternative which is a similar spec / price but comes with 4gb mem no issues at all.

Posted on 17 Jul 2014 18:08:42 BDT
Heisenberg says:
My Samsung Chromebook has the trackpad problem while charging too! Very annoying! I read it's to do with the wiring in your home that causes it!
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