The Gadget Show on Channel 4 reviewed loads of toasters and this one came out best, and at such a reasonable price. It was dispatched quickly, well packed. Nice looking. It performs well. Toasts a whole piece of bread evenly both sides, though if only one slice is needed the inner side toasts more than the outer. The eject slide does not move very far, so tongs are necessary to avoid burning fingers. I have a wooden pair with a magnet that leaves it hanging on the cooker hood. Had a job to find one, but Betterware now do them. Overall, for the price, excellent. Would have given it 5 stars if it had ejected further and had a warm button, but for the price you cannot expect everything!