I'm not the most technically minded person, but with the ImageMate it was just a case of plugging it in and downloading (or uploading - I forget which it is) the photos. Worked first time and the card slots are clearly marked for which kind of card they are for. Dont even need to load up any CDs before using it. Would definately recommend the ImageMate to anyone looking for a good quality card reader. No complaints whatsoever.