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Customer Review

4 of 6 people found the following review helpful
3.0 out of 5 stars An OK starting point, 5 May 2013
This review is from: Making Sense of Change Management: A Complete Guide to the Models Tools and Techniques of Organizational Change (Paperback)
This book is a good starting point if you want to know more about change management: what it is and how it works at very high level. It is far too focused on theories and on reporting what other authors said on change.
The first part of the book discusses the most important theories (I suggest not dismissing the importance of this aspect but if you are already familiar with the work of Schein, Kotter and the most important authors on the topic this book would be just a de-ja-vu). I was very disappointed with the chapter on change agents, as it is a condensed version of Flawless Consulting by Block!
The second part of the book is supposed to focus on the "practical" applications of change management. It is very high level and if you want a "how-to" manual this is not the place to look.
The book is a good starting point if you are new to change management, but for a more pragmatic angle I would like at Kotter and Beitler (just to name a couple of reliable authors). IMO this book is very over rated.
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