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Customer Review

on 7 September 2012
Steve Krug's usability testing methodology does for usability testing what James Bach's Rapid Software Testing methodology does for other types of software testing. That is, it assumes that:

1. You have some version of a website or web application that can be tested (even if only a wireframe or prototype).

2. You have limited time for testing.

3. It's better to do some testing that will find important problems fast than to plan a big test that could yield statistically significant results and find many problems but that won't actually get run.

It further assumes that you are not a usability professional and cannot afford to hire one but that you can do good enough testing yourself if given some practical instruction. This book, supported by the video on the companion website, provides that practical instruction.

Here you will find out what to do at every step, from recruiting test subjects through to debriefing, and how much time to spend on each activity. If you have never facilitated or observed a usability test, you will additionally get a sense of what it's like to do usability testing.

The book is well written, being concise and precise. Furthermore, the pages are attractively designed and illustrated, making this a book that's nice to hold as well as one that's useful to have. (This review relates to the paperback edition, obviously.)
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