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Customer Review

on 29 April 2013
This guide is woefully poor.

(1) It purports to be for beginners, yet it assumes knowledge about tracking codes.
(2) A whole host of terms aren't explained.
(3) The illustrations are blurred and almost entirely illegible.
(4) There is no Glossary of Terms.
(5) There is no Index - unbelievable!
(6) On page 41 the book refers to 'picture shown on next page'- there is no picture on the next page.
(6) It has the feel of being 'lifted' from the pages of Google help pages.
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