This phone is fine, doesn't do anything amazing but we just wanted something pretty basic. It's not very attractive - the massive keypad buttons look even larger in real life! But if that's not your main concern then it's fine - probably a benefit if you are sight-impaired, or find using small buttons difficult. You're supposed to be able to copy your numbers from one handset to another, but we've tried doing it and each time we get a 'Failed' message come up on the second handset's screen. Annoying, but we only have a few numbers that we'd want to program in, so it's not too much of a drama for us and we won't bother sending it back. Also, you don't get many spaces to name a contact. eg Mum & Dad mob was too long! That IS annoying. In all, I'm glad we didn't get this for anything more than basic use. It is absolutely fine to use day to day etc, but techies won't be impressed! The price was really good.