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Customer Review

on 14 March 2012
I purchased this fleece in Dark Navy and was therefore rightly or wrongly expecting a shade close to midnight blue, but the actual product received was somewhat lighter and to my eye, a regular mid-navy, which is not what I was expecting. I wasn't very happy with it. I was expecting a no-hassle Amazon-style return procedure but instead had to phone the supplier. They insisted that I pay for postage to return the item, so that they could debate the colour with me. My life is too short and I can't be bothered with the heartache. The poor colour representation has tarnished my impression of Craghoppers slightly, but the pedantic customer "service" from this seller was positively alienating, and not at all what I've come to expect from the Amazon shopping experience. Very disappointed overall.
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Product Details

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