This book was definitely a revelation. Fantastically planned and very easy to read, it has been the a definite staple of my reference diet since the start of the academic year. It provides handy tips and ideas on dealing with students and looks at the psychology behind the whole event without once sounding patronising or condescending in any way. If you are new to education - especially further education which has a dearth of resources - this is invaluable. If you buy no other book for your educational career, you need to buy this!