The quality is appalling. The front of the shoe is much lower than shown. The size is far too small even though I do not take a size 7, and am smaller. I rang to return them and was told that I had to pay the postage back to them. I find this outrageous especially as they keep the postage already paid. I would like to return them but now have lost the label. Please can you arrange for one to be sent to me or for the shoes to be picked up by a courier. I would like a full refund.