Bought one of these in Dec 2012. Right from square one it was slow and cumbersome when pushing the buttons. Frequently needed the "reset button" pushing to unlock it from the "frozen" situation.
Finally died yesterday after failing to record or playback recordings made over the past 3 weeks. Always thought Sony was a brand that stood out for innovation and reliability, never ever will I buy Sony again. Now a proud owner of a Humax "you view" and it's light years ahead of Sony PVR's. Now I know why John Lewis stopped selling Sony PVR's.