I love these things, I now have 3, need another one but won't pay more than a fiver (on principal as this is what I have always paid previously)
I too was NOT impressed at the high cost of refills. I get really annoyed with manufacturers that make their products 'un-openable'. But not to be outdone, and after many attempts to get into the empty container, I hit upon the idea of standing it in boiling water for a few seconds which slightly softens the plastic and makes it easy peasy to get the lid off. I just fill up with my favourite handwash *thumbs nose at Dettol* hahaha
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