I should have taken notice of the other posts warning about the paint coming off this item. On first use when making marmalade the entire scale disappeared so that there is now nothing to be seen below 100 degrees. If I'd used it for a really high temperature it would be totally blank. Not a case of the paint coming off due to scrubbing when cleaning - there was no paint left at all. I'm hoping it's not toxic as it's now in my marmalade. Also perhaps there is the product identification label that I was asked to quote in order to get a refund, because it is nowhere to be seen on the actual item. Response to emails requesting a refund were very slow. One promised a phone call on the following Monday which never materialised (the phone call that is, not the Monday...) so I had to keep chasing by email. I was offered a replacement which of course I didn't want and have now - at last - been told that a refund has been activated. I'll never buy anything from this company again and would give the item no stars at all if it were possible.
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