101 of 104 people found the following review helpful
Great coffee but machine often gets blocked,
This review is from: NESCAFE Dolce Gusto Melody 2 Manual Coffee Machine by Krups - Black (Kitchen & Home)
Was pleased with the ease of use and range of coffee that can be purchased,but had a problem with the water needle getting blocked so no water comes out.rang the customer services who told us that it was probably a coffee grain blocking the needle and told us what to do for the older model that has removable needle assembly but not for this one. we managed to remove the blockage ourselves by pushing a fine needle into the water needle,but it has happened twice more since then.Nestle are now replacing it with a new one and looking into fault on old one.
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Initial post: 25 May 2012 15:59:29 BDT
Mr. C. Pugh says:
How much water limescale do you get with your water supply? We have had no problems what soever with our machine as we use filtered water (Britas filter jug) that removes limescale and other impurities. Well recommended for any devices tha heats water even normal kettles.
Posted on 27 Jun 2013 11:57:41 BDT
We had this machie for alomst 2 yrs and we found first of all where you put the coffee if you put your finger in the space before the coffee holder there is a sharpt pice of metal and ours started to leak and again we got blockages and only used bouhgt water still the same not happt with this one ? bought a smaller version 12 months now that has gone also where the water container sits and it will not owrk so not goodluck for us we have now bought a de longhi to try that one fully auto matic
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