The week link with this very sturdy lock is the key. I have only had this lock for 6 months and over the last few weeks the lock became stiff until the key eventually snapped inside the lock. Fortunately for me the bike was secured at home, however, do to the locks very sturdy design my bike remains locked and unusable. It would have been a complete nightmare if it had happened anywhere else. I have sought help from Kryptonite but have received no response. Next step is to seek help from my home insurance company. If you google "Kryptonite key broken" you will see many other similar stories.
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