Learn more Download now Shop now Shop now Shop now Shop now Shop now Learn more Shop now Shop now Learn more Learn more Shop Kindle Learn More Shop now Shop now Learn more

Customer Review

on 26 May 2010
I gave this book five stars as it meets several important needs I have for a great self development book. First of all I found the wisdom contained in the book highly accessible, rather than page after page of text, the use of case studies, icon sound bites, diagrams and a logical flow made the book user friendly. Secondly its robust dealing with all aspects of difficult conversations including key areas like managing your emotions, planning the conversations, key skills and most importantly how to develop the right mindset. Finally, I could apply the learning directly to the conversations i wanted to tackle as the book coaches the reader on the various key aspects of preparing for the conversation you need to have. Overall a book that really delivers real insights and robust strategies that have integrity rather than manipulative techniques which are so common in other books of this genre.
20 people found this helpful
|0Comment|Report abuse| Permalink
What's this?

What are product links?

In the text of your review, you can link directly to any product offered on Amazon.com. To insert a product link, follow these steps:
1. Find the product you want to reference on Amazon.com
2. Copy the web address of the product
3. Click Insert product link
4. Paste the web address in the box
5. Click Select
6. Selecting the item displayed will insert text that looks like this: [[ASIN:014312854XHamlet (The Pelican Shakespeare)]]
7. When your review is displayed on Amazon.com, this text will be transformed into a hyperlink, like this:Hamlet (The Pelican Shakespeare)

You are limited to 10 product links in your review, and your link text may not be longer than 256 characters.


Product Details

4.8 out of 5 stars
23