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Customer Review

on 5 June 2014
I purchased this fridge freezer for my bedroom as i live in a shared accomodation and want to keep my food private.

Loved the design of this fridge freezer, and saw there were one or two positive reviews, so took a gamble.

However! after letting the fridge settle for one day, i switched it on, and waited for it to get cold... and waited... and waited... for 3 days.
still warm!

over the course of a week, i gradually turnt the dial up to maximum ( 7 ) and at last it was cold enough in the freezer to keep icecream almost frozen. and milk stayed cool in the fridge. success!.

Fast forward one week, and i come home from work to the most disgusting smell. the freezer compartment had stopped working completely and was now warmer than room temperature, destroying all the food i had bought. Not happy!

I then started the return process, and kept waiting to be contacted but had no joy. after numerous calls and emails to the company i was finally contacted by amazon, who resolved it instantly.

All in all it was a complete waste of my time and has cost me money due to the loss of food.
The only positive is that i have learnt not to buy anything from Russell Hobbs ever again.
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