I got this for my Dad because he couldn`t handle a small fiddly phone with lots of features. I notice some reviews mention it only comes with a USB charger. I thought I should mention that it does in fact now come with a regular three pin UK plug charger (My Memory Oct 2011). I can`t comment too much about the actual phone because I haven`t really used it myself and he`s only had it a couple of weeks. But so far my Dad likes it and he generally hates stuff like this! (still struggles with DVD player!). It doesn`t come with any SIM card, so we loaded a £10 Orange pay as you go (SIM was free). Instruction booklet is a tad small.