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Customer Review

140 of 164 people found the following review helpful
1.0 out of 5 stars Braun TriZone 5000 rechargeable electric toothbrush., 15 Dec. 2012
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This review is from: Braun Oral-B TriZone SmartSeries 5000 Five-Mode Rechargeable Toothbrush with Wireless Smart Guide (Packaging and Smart Guide Varies) (Personal Care)
To be completely honest, this purchase was a big disappointment. I am not saying that the brush itself is in any way inferior, far from it; build quality, as you would expect from Braun, is very good indeed. My dissatisfaction stems from the sudden realisation after un-boxing it that I had paid nearly eighty pounds for a standard electric toothbrush, which comes packaged with a separate gimmicky electronic clock incorporating a timer mechanism and smiley face which displays if you are using the product correctly or, a frown if you aren't. Apart from that, the toothbrush itself is no better and no worse than Braun's lower-end-of-the-market, Professional Care/Precision Clean model that can also be purchased through Amazon for nineteen GBP, which, incidentally, I bought, subsequently and, thus far, is proving to be every bit as good as its expensive stablemate.
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Showing 1-8 of 8 posts in this discussion
Initial post: 29 Dec 2012 22:23:17 GMT
Kizzieva says:
Thank you, you just saved me a small fortune :)

In reply to an earlier post on 30 Dec 2012 09:40:36 GMT
Hi Joy,

Well if I've saved at least one person from making a costly mistake, writing the review has been worth the while. Thanks by the way for your feedback.

Best wishes,
Suffolk Scribe.

In reply to an earlier post on 27 Mar 2013 09:52:25 GMT
Plumage says:
Make that two people. Thanks,
Sussex 'flosser'

In reply to an earlier post on 12 Apr 2013 07:31:29 BDT
I must admit I was surprised you found this brush doesn't clean any better than, say, my Triumph. The best electric toothbrush I had was shaped similar to this new Oral B, but it worked differently. Each set of bristles (8 I think) came to a point in the centre and each set rotated one way as its neighbour rotated the other way. It cleaned between the teeth far more effectively than any of the Braun products. I never did manage to get replacement heads for it but I should imagine with all those moving parts they would have been very expensive. The machine's on/off switch eventually broke down so the lack of replacement heads became irrelevant. Anyway, I thought an upgrade to this new Braun might be worthwhile, but apparently not. So I too thank you for saving me "a small fortune".

In reply to an earlier post on 12 Apr 2013 17:51:24 BDT
Hello, Laraine,

Thank you for commenting on my post, and I'm happy that I hopefully saved you from shelling out a lot of money unnecessarily on the Braun TriZone 5000. One thing I should like to say though, is that I have never owned or used a Triumph, so I'm not in a position to pass judgement on it. I've owned Phillips brushes in the past, and didn't like those at all. But my criticism of the the Trizone, if I can call it a criticism, is that it isn't any better or any worse than Braun's cheaper end of the market models which do just as good a job. Best wishes, SS.

In reply to an earlier post on 12 Apr 2013 19:28:32 BDT
I owned a Braun when I don't think they had all the models they have now and I personally don't think the Triumph is any better. The problem lies in the way these things work. My very first electric toothbrush (sorry, I can't remember the name except that it was based on the word plaque) definitely got between the teeth better because of the way it worked. There is no way a revolving round-headed toothbrush can do that!

Posted on 13 Nov 2013 20:57:23 GMT
chris says:
Braun Oral-B Triumph 5000 Five-Mode Power Toothbrush with Wireless Smart Guide (Packaging and Smart Guide Varies)
Very good but stops working just out of warranty. Had three and they have all done the same.

Posted on 10 Jan 2014 23:50:21 GMT
Ray C says:
I have to disagree. We have the Braun 5000 as well as the 1000 and there are major differences between them. To start with, battery life is far superior with the 5000 whereas the 1000 needs charging frequently. The handle is chunkier on the 5000 which makes it easier to hold. Regarding the electronic clock which comes with the 5000, I think it is great for kids as it helps them to brush their teeth better and for adults, it makes brushing your teeth less boring. But I agree that the brushing itself is pretty
much the same. So I would recommend the 1000 if you are on a budget but get the
5000 if you can afford it, it's a nicer toothbrush and your teeth are worth it !
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