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Customer Review

57 of 57 people found the following review helpful
5.0 out of 5 stars Goleman's best book yet - start here!, 14 Sept. 2004
This review is from: The New Leaders: Transforming the Art of Leadership: Transforming the Art of Leadership into the Science of Results (Paperback)
Goleman's latest book is his best yet. It's considerably more compact and readable than the rather sprawling "Working With Emotional Intelligence", and his model of EI has now become more coherent.
The previous five 'competences' of emotional intelligence have now become four: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Motivation has been folded into Self-Management in the new model.
The book is particularly concerned with applying emotional intelligence to corporate leadership - a vital question as teams and organisations tend to take their emotional tone from their leaders.
It includes an inventory of six different leadership styles, from "Commanding" to "Visionary", with their different effects and ideas on when each is appropriate. It also includes Boyatzis' model for self-directed learning (a very useful coaching model), loads of advice for building emotional intelligence in teams and organisations, and what research actually has shown to work in goal setting. The writing style will be familiar to readers of Goleman's previous books - each element of the EI model is illustrated by stories from the business world and lashings of well-sourced scientific and psychological backup.
A welcome innovation is the inclusion of a few helpful "how-to" tips (on, for example, establishing your vision for the future and setting sustainable goals), which have been lacking in previous books.
How good is this book? Well, it finally convinced me to stump up two grand to become an accredited deliverer of the Goleman/Hay Group Emotional Competence Inventory - their 360 emotional intelligence assessment for leaders and key professionals - and I'm very glad I did.
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