16 of 33 people found the following review helpful
Most expensive mirror on Amazon...
, 17 April 2014
This review is from: Apple 27" (68,58 cm) Thunderbolt LED Cinema Display (Personal Computers)
This was a huge disappointment.
First let me say I am a longtime Mac user and supporter. Since the late 90s my upgrade path has always been with Apple products, so when I was ready to replace my old 23" Apple Cinema display, the new-ish Thunderbolt displays seemed the logical choice.
I was running it on a late 2011 15" Thunderbolt MBP with OSX Lion.
Very excited when it arrived, of course, and it looked wonderful sitting on the desktop... until I turned it on, that is.
First thing I noticed, within a few seconds the fans on my MBP started up full power and wouldn't stop. Within a couple of minutes the casing around the Thunderbolt port was hot to the touch and there was a faint whiff of hot plastic in the air. I never got anything like this with my previous cinema display. I think its due to the power flowing through the Thunderbolt port. I understand that the MBPs are apparently designed to run hot, but this means the noisy cooling fans must run too - and I work in music production, so I need a quiet environment. Not going to work for me. But I'd be surprised if anyone would be willing to put up with the constant racket. It's really been a terrible decision from Apple to abandon Firewire connectivity on their MBPs. The pro-world still runs on Firewire connections, for peripheral hardware and external drives. These laptops are called MacBook Pros after all. Understandable if they dropped FW from the standard MB and Air, but from the Pro? By all means run Thunderbolt and FW side by side, but to drop FW and then tell people they can run all their connections through one little port, which in fact doesn't really work (due to the excessive heat generated and related fan noise issues) seemed like commercial suicide.
But even worse than this, and the major design flaw with these monitors, is the ridiculous glossy screen. Make sure you don't have any light source behind you, or anywhere nearby that will reflect off the screen, and even then if you are watching video or gaming with any kind of dark or low-light scene you will find you're simply staring at your own face reflected back at you in the glossy black mirrored surface.
This is less of a problem with the glossy screen laptops, as they tend to be positioned below line of sight, but these big displays usually sit opposite you at eye level, so consequently there you are, staring back at yourself.
It's a truly terrible piece of ill-thought out design, and a major fumble from Apple not to offer these displays in a matte screen option. This is a perfect example of style over substance, and I really despair at the direction Apple seem to be taking with their products lately. For professional photographers, designers, programmers or music producers, who spend all day in front of their screens and need as clear a view as possible these displays are virtually unusable - and who was it who supported and kept Apple in business through the lean times? Exactly those same people who Apple are now ditching in favour of the casual home user who just wants something that looks cool to keep their photos and mp3 collection in.
On the other hand, if you're the sort of person who loves to sit and stare at themselves in the mirror all day, this product may suit you. Perhaps Apple are correctly identifying their customer base after all? If so, then I stand corrected. Good luck to them. But for everyone else I have to recommend that they steer clear, at least until Apple ever bring out a matte screen version.
This is the first Apple product I have ever returned, and its very disappointing to have had to do so, as I really did want to love it. I will have to look elsewhere for a usable monitor, and I'm sure I'm not the only one, so Apple must be losing out here, both on sales and longterm customer loyalty. As if they could care.
Thanks goodness for Amazon's no fuss returns, so they get a star. And Apple get one star for good looks and a pinsharp screen, but as for the rest, it's (hopefully) back to the drawing board. Save your money and avoid.
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