I am a moderate user with little Android experience having freshly come from iOS. I am using a Google account to sync calendar, contacts and email. This phone and HTC's Sense UI make that very simple. The handset is light and slim with a 4 inch screen, the rear is slightly rubberised making it wonderfully tactile and unlikely to slip from your grip. I cannot quote screen res but it is a excellent screen, comparable to my recent iOS handset. This handset will take a micro SD card I am using a 16 GB one with no issues. One is NOT supplied with the handset, it is also not accessible without taking the back off. Taking the back off is easy but not something I would guess you would want to do often as the rear case once off is quite fragile, the volume rocker looks easily broken for example. However once back on the phone it is robust. The build quality is good but it is not as bullet proof as the HTC Desire's predecessor. Also to note is that it takes a full sized sim card, although I am using a micro sim with an adaptor. It comes with ICS which is fast and easy to use. You can have only 5 home screens but with an excellent range of widgets. Battery life is good but not great. I get one day really heavy use or two days normal use, this is about normal for most of the recent handsets I've had. It does 3G and the HSPA data and of course wifi, although oddly enabling the wifi does affect battery life a little. I also dimmed the screen to extend battery life which is not a problem as the screen is so good. Touch sensitively of the screen is good, I have stuck with the standard keyboard without a problem. Summary. I like this phone, quick, easy to use and robust ( for a modern 4' screen smart phone) with a good screen. I would like a bigger battery and slightly quicker processor however this is a mid range phone and what's on offer here is really good for the price and that probably sums up this phone- a very good mid range phone.