I bought this for my daughter for christmas and my first impressions are that this is one very impresive piece of kit. It feels very well built considering the thiness and size ,this is the first ipod in the family it is a replacement for an old fashion mp3 player. Using the itunes download tool makes buying and loading the ipod easy , you'll be an expert within minutes ! ! The picture quality of the screen is totally amazing again considering the size and thickess. The instructions supplied in the packaging are a bit basic , but a complete set of instructions can be downloaded from the ipod web site. I really can't think of any negitives only lots of +points.