The UPS itself looks quite good and I was hopeful it would be of a similar quality to APC. The hardware is not bad but the software is useless. I am an IT professional also but i could not get the software to install and work properly on W7-32 or XP. I spent quite some time preparing screen shots etc for Trust tech support, their replies were unhelpful and they appeared not to acknowledge there is a real problem, it works ok for them, so they say. I advise you avoid this UPS.
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