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Customer Review

17 of 19 people found the following review helpful
5.0 out of 5 stars Wonderful album - terrible vinyl pressing, 13 Sept. 2011
This review is from: A Creature I Don't Know (Audio CD)
The music gets 5 stars. This is a really amazing album
However....I really don't appreciate paying £[] for a box set that includes a vinyl pressing of such appalling quality. The whole vinyl album has a sound running in the background that sounds like a distant airplane overlaid with insistent crackles and clicks. I'm sorry, just not good enough
The box set itself is an extraordinarily large box - odd in these environmentally conscious times - the download could have been the studio master but it isn't, shame
Still....5 stars for the wonderful music...I just expected the 'package' to do it justice
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Showing 1-10 of 12 posts in this discussion
Initial post: 15 Sep 2011 17:21:29 BDT
1841.63 says:
My copy of the vinyl is the same. Unplayable - your jet aircraft overhead analogy sums it up. I thought that background noise was the result of my disk arriving loose in the box and taking a beating in transit but perhaps they are all like this. Maybe the picture disk is meant only as an ornament? Also agree with your comment re. the OTT box size.

Posted on 16 Sep 2011 10:25:36 BDT
iamaweasel says:
For info' I've complained to Amazon (not having been able to easily find the producer/distributor of the special edition) that the vinyl format of the album will always arrive damaged because of the intrinsic nature of the product/packaging. They're sending me a replacement, but I spoke to them this morning and if there is sufficient level of complaint they will go back to the producer for a solution. Hopefully.

In reply to an earlier post on 16 Sep 2011 12:41:31 BDT
N. G. Hough says:
That's good to hear. I was astonished it arrived in a cardboard box with no apparent protection at all!

In reply to an earlier post on 16 Sep 2011 13:03:39 BDT
1841.63 says:
I also spoke to Amazon yesterday and complained about the dreadful quality of the vinyl album and suggested there might also be a manufacturing fault, given other Amazon customers had reported the same dreadful background noise. They said they must first send me another copy so I can tell them if that one has the same fault as well. Then if proven they would try to get in touch with the supplier. The evidence of other customers experiences as documented here was not sufficient for them to take that step. Please keep posting updates.

FYI I ordered the LP version (not box set) from another online supplier who listed it as available. Turned out it was out of stock. Beginning to think there aren't any copies of the vinyl about yet other than the picture disks. Would be interested to hear if anyone has received an acceptable copy.

In reply to an earlier post on 16 Sep 2011 13:11:40 BDT
iamaweasel says:
Yup, I had the identical conversation. The nice (Irish) lady said that if they had two formal complaints, the system would kick in and they'd go back to the suppliers and pull the product until the problem was resolved, so we should just endeavour to persevere.....

In reply to an earlier post on 17 Sep 2011 11:49:47 BDT
N. G. Hough says:
Received my replacement copy this morning and it's just as bad!
Nick

In reply to an earlier post on 19 Sep 2011 21:29:17 BDT
Last edited by the author on 19 Sep 2011 21:30:47 BDT
1841.63 says:
Got my replacement today and yes no surprise, the background noise is still there across the whole LP. At least this one wasn't scratched as the various bits & pieces hadn't shaken loose. Haven't had time to get back on to Amazon about it. I'm sure they will offer me a refund but what I really want is a non-defective vinyl pressing of this album - not my money back. I'll let you know what happens.

In reply to an earlier post on 19 Sep 2011 21:45:15 BDT
iamaweasel says:
I got mine as well at the weekend, but haven't had a chance to run it past the Voyd: I also want a playable copy of the vinyl rather than the spons, but I feel that we'll end up getting the latter. I also suspect that the picturediscification of the album is an underlying flaw (not that the cretinous packaging helped of course). Back in the day, coloured vinyl and picture discs were renowned for quality control problems. Hey ho.

In reply to an earlier post on 19 Sep 2011 23:03:49 BDT
1841.63 says:
I think you are right. Picture disks never were that great. This one is terrible though. Purely ornamental. Hoping my normal LP non-box set version appears sometime soon but given the unavailability on every web shop I can find "selling" it, looks like I might be in for a long wait.

In reply to an earlier post on 22 Sep 2011 10:20:45 BDT
M Baylis says:
try Amazon.com - i got the 'normal' vinyl version posted from the states for just under £18 - I haven't played it yet mind.
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