Previously had a De'Longhi EC330S machine, which was very poor build quality and went faulty within 3 months. Got refund and researched more machines, finally settling on the Gaggia Baby Black ABS (from [...]). Absolutely brilliant coffee machine. Makes great coffee, with a great milk steamer/frother. The build quality is very good, and it's a very easy machine to use. The filter holder is heavier than previous machine and a lot more robust. As long as you have the small plastic "crema device" in the bottom of the holder you'll have no problem creating perfect coffee.