First of all the packaging of this item to me was appalling. The product comes in a flimsy small cardboard box which had been put into a plastic mail bag. No protection whatever and the box had been crushed in the post and the product had fallen out of the box to rattle around in the bag. Luckily there was no damage and it does work, nearly. I bought it to use with a Samsung B5722 and after not doing what it said in the instructions, I got it to play the tunes in my phone, but every 45 secs or so, it cuts out for half a second and then carries on and then 45 secs later it cuts out and so on... It does however work fine with my laptop and Sony Ericsson reckon it is my phone at fault which sounds reasonable until reading that someone with a Sony Ericsson phone also had the same problem. Their return for repair policy is complete rubbish. So, I do not know what to do? Anyway, about the product, it is a bit fiddly to use and the volume slider is difficult to use. The earphones that come with it are very tinny, but replacing them with better ones makes the thing sound very good. A great tool if only it would work properly with my phone.