The iron is beautifully silent (until you select a burst of steam!), and gives a nice, smooth finish to whatever you are ironing. I also love the "burst" feature for giving a quick spruce-up to shirts, trousers etc. The water reservoir is surprisingly large, so this steam generator will run for a long time on one refill. And this is the only drawback to the unit, really - it is designed for prolonged use, so I only use it if I am ironing an entire basket of washing. For just one-off items it is easier and quicker to use my normal iron. If you do a lot of ironing, though - particularly formal wear - then this is an excellent unit.