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Customer Review

on 22 March 2011
I don't like to criticise an artist whose records I otherwise own, but I can't in any honesty recommend this. I've no problem with Ms Imbruglia's voice or song writing, but I've tried to buy this album twice since it came out and each time it's gone back to the shop for a refund. Why's this you may ask? Well, put simply the CD this version of album comes on is not an audio compact disc (neither is the Sony version come to that....) - you won't find the CD audio symbol anywhere on the packaging, nor will you be able to play it in your car CD player or hi-fi (though it does play fine in a standard CD player). It isn't one of the infamous "XCP-Aurora" copy protected discs that got Sony into serious legal trouble back in 2005 (thank goodness!) but it does use a DRM method known as "Cactus Data Shield 200" that stops it from being played by any means other than via the built-in software player contained on the outer portion of the CD (in effect it's a data CD and therefore violates the Philips Red Book audio CD standard - not much use if you rip all your CDs to an iTunes server like I do!). Any attempt to extract the audio in a PC or Mac via iTunes or suchlike will fail unless the CD is 'modified' accordingly (I won't say exactly how this is done, but it's easy enough!). Sony was rightly hammered in the popular press for stunts like this and as I recall these discs should all have been recalled & scrapped by Sony (with a free standard replacement offered), but as I found to my cost there are still a few rogue copies out there.
It's a shame that my very first review has to be quite so negative (hopefully the forthcoming ones to follow won't be), but this is one subject guaranteed to wind me up. As it turned out, the album itself is fine (almost as good as its predecessor in fact), but the same can't be said for the media it came on. If you must buy it, make sure you have the standard 2003 version also sold here, or buy the MP3 album instead. You'll get a lot less grief that way!
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Product Details

4.7 out of 5 stars
4.7 out of 5 stars
£3.61+ £1.26 shipping