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Customer Review

on 7 January 2011
I thought I would post a review of the product, as there are very few BT-specific reviews here and I spent a long time trying to work out which routers would work with a BT connection.

I know very little about broadband and the seemingly endless abbreviations that go with it (I'm sick of hearing people going on and on about ADSL, DSL, PPPoE, MBP, LAN, WAN, WEP, WPA, VPN without explaining what the hell they are!)

We had a standard BT wirer router for our broadband connection. The first thing to point out is how easy this new router is to set up. The instruction booklet is very clear about setup, and if you have any doubts, the setup CD confirms it all and even has a little video showing how to connect the various confusing wires into the right places. I know generally what each one does but the video assumes you are a complete novice, so it's extra clear and helpful. It tells you what LEDs will light up on the device when you've got it all right.

Once you've connected the 3 or so wires to the right place, you run the CD in a computer, and follow the simple steps outlined in the instruction booklet. When it comes to configuring the device, you just select your ISP (Internet Service Provider) from the drop down menu (in my case BT), and make sure "PPPoE" is the selected option just below it.

The only problem came in the next stage, where after a bit of loading it asks you for a PPPoE username and password (still don't know what PPPoE stands for, don't really care either). This PPPoE, it says, should be provided by your Service provider. For a BT customer, you need to enter the username "bthomehubATbtbroadbandDOTcom" (replace the AT with @ and DOT with .). The password is "bt". Thank you to the very helpful man on the BT Customer helpline for that. This is THE standard BT PPPoE username and password and works for ALL makes of wireless router, providing it is compatible with BT (look for routers with an ADSL or ADSL2 configuration).

That is the only "what do I do" moment of the whole setup, the rest is just leaving the default settings that the router provides for you and clicking Next all the way to the end. No need to enter any other weird obscure passwords or codes. It provides you with a Product Key during the process, so write that down. (It's basically a password that means only you will be able to access your wireless connection).

Minus the phone call to BT it probably took about 15 minutes to set up. Wireless works great from the other end of the house (brick walls in between). If it helps you decide, we live in the middle of nowhere surrounded by fields, where signal is usually pretty poor. I have also connected a second computer via a wired connection (there are 4 sockets at the back of the unit for a standard wired connection), and my Playstation 3 via a wired one too, although that could use the wireless if I wanted to.

Hope this has helped if you're with BT and wondering if this'll work.
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