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Customer Review

25 of 30 people found the following review helpful
1.0 out of 5 stars Seriously Don't Bothered Ordering!!!!, 28 Jan. 2014
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This review is from: Happy Beds Super Ortho Firm Spring Reflex Foam Orthopaedic Mattress - Small Double (Kitchen & Home)
I am not going to say that they didn't deliver in time or that it wasn't in bad condition but they firstly delivered the wrong size as I ordered a 4ft mattress and ended up with a 4ft 6in. If you want to try and return the mattress and get a new one the person on the end of the phone, which is always the same person obviously one person ran business, can't seem to be bothered to help you. After arranging a new delivery and collection day - which was on a day I said that I wasn't at home - I ordered a new mattress and just wanted this one collected. Obviously too difficult for the company or person to handle. I rang up and the person was rude to my other half, refused to talk to her and then continued to blame us for their inconvenience. If they had delivered the RIGHT sized mattress in the first place, then there wouldn't be any bother. No star rating, never ordering from this company again. For a company that is called "HAPPY BEDS" should seriously think about changing their name to "CAN'T BE BOTHERED BEDS". Terrible!!!!!
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Showing 1-4 of 4 posts in this discussion
Initial post: 21 Feb 2014, 19:47:36 GMT
poppyfire says:
Thank you for yr review , great now I know what you went thru.7

Posted on 21 Feb 2014, 19:50:20 GMT
poppyfire says:
Aah now I know cant be bothered beds are like, do they read these reviews to improve service, , no cant be bothered

In reply to an earlier post on 3 Mar 2014, 12:52:52 GMT
Gamer 257 says:
yeah but hows the matress?

Posted on 16 Sep 2015, 13:25:27 BST
neko83 says:
"yeah but hows the matress?" - this please
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