Arrived in a beat up box open at both ends but extremely well packed inside, probably it was the inside packing that saved the rack from being damaged, obviously it wasn't sent out like this, so I can assume the couriers have been having a game of football enroute. The rack is superbly made and quite sturdy, attention to detail is evident. Just what I was looking for as I am fed up of the cheaply made (and sharp) chrome style racks, I didn't know I wanted a wooden one until I saw it and realised it would go very well in my farmhouse style kitchen. The joints are perfect (I'm fussy!) and smoothly finished, has a sturdy feel and sits squarely on the floor. Hubby has given it a couple of coats of clear wax finish for protection as if left it will get grubby and mark easily. All in all I am really pleased with this rack and delivery was very quick and I was emailed and kept informed. I would most definitely recommend.