12 of 14 people found the following review helpful
Simply the best tool for service designers.,
This review is from: This is Service Design Thinking.: Basics - Tools - Cases (Hardcover)
I have been using this 'tool-book' for 4 months and every time I come back to it I rediscover something else. It has been really helpful as service design and creative thinking guide, always flexible and adaptable to a wide selection of projects. Also it has been carefully designed and its very well explained so it can be used and enjoyed by practically anyone. I definitely consider this book one of my favourites in my library and a must for design professionals or students.