Arrived in plastic bag, but with Pandora-type box as I'd ticked the gift option. Pandora beads wouldn't fit, so took it to a Pandora shop to find out why. Obvious when they put a real one beside this. It was better finished and a lot shinier. So convenience of not going to shop failed. The real one wasn't a lot more either. Been returned; refund arrived quickly from Amazon. AVOID THIS ITEM!